A question about the website, a change of plans or a problem at pick-up? Start with the contact that handles your question. Your confirmation email and voucher contain the contacts for your booking.
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Write to us about the website or car search, an error on a page, partnerships or the data Autalo processes. For a page error, include its address and tell us what needs correcting. Our contact page has the operator details; our privacy policy explains data requests.
To change or cancel a booking, use the link or support contact in your confirmation email. Send questions about the online prepayment or its refund to the same booking support. Cancellation and refund conditions depend on your offer: read the conditions accepted when you booked.
For amounts paid at pick-up or the deposit, contact the rental company. Autalo cannot change or cancel bookings, take payments or issue refunds.
Your voucher lists the meeting point or address, the agreed time and the rental company’s phone number. Use that contact for questions about collecting or returning the car. During the rental, contact the company first about the car’s condition or the service: it provides the car and is the other party to your rental contract.
If you cannot find your confirmation or do not know whom to contact, write to support@autalo.com with your booking number and the email address you booked with. We can help you find the right contact; the booking partner handles the booking and sends the confirmation and voucher.
The offer and booking form show the car’s payment conditions, deposit, insurance, driver requirements and extras. Read those conditions before confirming: they apply to the car you choose. Our booking, payment and cancellation page explains how responsibilities are shared between Autalo, our booking partner and the rental company.
For a booking question, include your booking number, pick-up place and rental dates, and explain what happened or what you want to change. For a website question, include the page address. Never email card numbers, passwords or copies of your documents.
You can use Autalo inside ChatGPT and Claude. Both assistants use the same Autalo car search, so you can ask in plain language instead of filling in a form.
What you can ask. Search rental cars for your pickup place and dates in the countries Autalo covers, compare deposit, mileage and cancellation terms of the offers, and get a link to continue the booking on Autalo. Autalo can also show pickup locations and return published rental advice and saved city-condition summaries. Saved figures are not live quotes; unknown conditions remain unknown.
Example. You write: “Find an automatic car with no deposit in Batumi for five days starting on the tenth of next month, in euros.” The assistant confirms the exact dates if they are missing, then lists matching offers with the total price for your dates, the main conditions (deposit, mileage, cancellation) and a link to each car on Autalo. Pick one and the assistant gives you a booking link.
How to add it. In ChatGPT, open the Autalo page in the ChatGPT app directory and add the app to your conversation. In Claude, open the Autalo page in the Claude directory and enable it. If your Claude account supports custom connectors, you can use https://autalo.com/mcp instead. Review each permission request; available controls depend on your account and organization, and embedded cards depend on the client.
Booking. You complete the booking on autalo.com: check the selected offer, then the final prices, extras and conditions in the booking form. The assistant does not submit an order or take payment, and you should never send card numbers or documents in the chat. These listings are published by Autalo; they do not mean OpenAI or Anthropic endorses Autalo.